Effective Date: January 1, 2026
Welcome to WEB TECHS. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. About Us
WEB TECHS is a professional website design and digital marketing agency providing services such as:
- Website Design & Development
- Landing Page Design
- Digital Marketing
- Search Engine Optimization (SEO)
- Google Ads & Meta Ads Setup
- Google Business Profile Optimization
- API Integration
- Website Maintenance
- Graphic Design & Branding
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following information when you contact us or use our website:
- Full Name
- Email Address
- WhatsApp or Mobile Number
- Business Name
- Company Website (if applicable)
- Business Address (optional)
- Project Requirements
- Payment Information (processed securely by third-party payment providers)
We do not collect or store your debit card, credit card, banking passwords, or CVV details.
3. How We Use Your Information
Your information may be used to:
- Provide our website design and digital marketing services.
- Respond to inquiries and customer support requests.
- Prepare quotations and project proposals.
- Process payments securely.
- Deliver completed digital services.
- Improve our services and website performance.
- Send project updates and important notifications.
We do not sell, rent, or trade your personal information to third parties.
4. Payment Security
Payments made on our website are processed securely through trusted payment gateways such as PayPal, Instamojo, Razorpay, Cashfree, or other authorized payment providers.
WEB TECHS does not store your payment card information.
5. Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings if you prefer.
6. Third-Party Services
Our website may use trusted third-party services including:
- Google Analytics
- Google Fonts
- Google Maps
- Meta (Facebook) Pixel
- PayPal
- Instamojo
- Other secure third-party tools used for business operations
These services may collect limited technical information according to their own privacy policies.
7. Data Protection
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss of data
- Misuse
- Unauthorized disclosure
- Modification
Although we strive to maintain the highest security standards, no method of online transmission is 100% secure.
8. Data Sharing
We may share your information only when necessary:
- With payment gateway providers for processing payments.
- With hosting providers for website deployment.
- When required by law or government authorities.
We never sell your personal information for marketing purposes.
9. Your Rights
You have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent for future communications.
To make such requests, please contact us using the details below.
10. Children’s Privacy
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
WEB TECHS reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately after being published on this page.
Terms & Conditions – Refund Policy
If you have any questions regarding this Privacy Policy, you may contact us:
Refund Policy
At Web Techs, we strive to deliver high-quality digital services and solutions. By purchasing any of our services, you acknowledge and agree to the following refund terms:
1. Digital Services
All services provided by Web Techs, including but not limited to website development, web design, software development, digital marketing, SEO, branding, graphic design, hosting, maintenance, consulting, and other digital services, are considered digital and customized in nature.
2. Non-Refundable Services
As our services involve time, expertise, planning, and resource allocation, all payments made for digital services are generally non-refundable once the project has commenced or the service has been delivered.
3. Case-by-Case Refund Evaluation
While our standard policy is that payments are non-refundable, we understand that exceptional circumstances may arise. Therefore, refund requests may be reviewed on a case-by-case basis at the sole discretion of Web Techs.
A refund request may be considered if:
- The service has not yet commenced.
- We are unable to deliver the agreed service due to reasons solely attributable to Web Techs.
- Other exceptional circumstances deemed valid by our management.
Submitting a refund request does not guarantee approval.
4. Partial Refunds
Where applicable, approved refunds may be partial rather than full, taking into account the work completed, resources utilized, and costs already incurred.
5. Cancellation
Clients may request cancellation of ongoing services. However, cancellation does not automatically entitle the client to a refund. Any refund, if applicable, will be determined after evaluating the progress of the project and the resources already invested.
6. Processing of Approved Refunds
If a refund is approved, it will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.
7. Contact Us
If you believe your situation qualifies for a refund review, please contact our support team with your order details and the reason for your request. We will review your request fairly and respond within a reasonable timeframe.
By purchasing or using any services offered by Web Techs, you confirm that you have read, understood, and agreed to this Refund Policy.